An eSIM that says activated but shows No Service has completed activation but has not registered on a usable network. Common causes include location, the wrong data line, disabled roaming or unsupported network selection.
Use reversible checks and record the status.
NoveSIM is data-only.
Quick answer: Confirm the plan covers the current country, switch on the eSIM, select it for Mobile Data, enable Data Roaming and keep Network Selection automatic. Use data.esim if a manual APN is required.
Fix an Activated eSIM with No Service
- Confirm plan validity and destination coverage.
- Select the travel line.
- Enable roaming.
- Toggle Airplane Mode.
- Restart the phone.
Check device compatibility and APN settings.
Check Coverage and Registration
Move to an open location and leave selection automatic. A visible network may reject registration if it is not authorised.
Preserve the Profile
Do not delete the eSIM. Contact Support with the order, model, location and safe screenshots.
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FAQ
Why is my activated eSIM showing No Service?
The phone has not registered on an authorised network.
Should roaming be on?
Enable it on the travel eSIM.
Should I select a network manually?
Start with automatic selection.
Should I delete the eSIM?
No.
Final Recommendation
For an eSIM activated but showing No Service, verify coverage, the active line and roaming.
Refresh registration and use data.esim when required.
Preserve the profile and contact Support if checks fail.
