Your eSIM is activated but you have no internet? This is one of the most common issues travelers face when arriving in a new country.
The good news is that in most cases, the problem can be fixed in under 5 minutes by adjusting a few settings.
Quick Answer
- ✔ Set mobile data → eSIM
- ✔ Turn data roaming → ON
- ✔ Restart your phone
- ✔ Disable data on your primary SIM
- ✔ Wait 1–2 minutes for network connection
If your eSIM still does not work, follow the detailed steps below.
Why Your eSIM Is Activated But No Internet
Even if your eSIM shows as active, several things can prevent internet access.
- wrong SIM selected for mobile data
- data roaming disabled
- network not fully connected yet
- temporary network issue
Fix 1: Make Sure eSIM Is Selected for Mobile Data
This is the most common mistake.
- Go to Settings → Mobile Data
- Select your eSIM
Wait 30–60 seconds after switching.
Fix 2: Turn ON Data Roaming
Many travel eSIMs require data roaming to work.
- Go to Settings → eSIM → Data Roaming
- Turn it ON
Helpful guide:
Fix 3: Restart Your Phone
- Turn your phone OFF
- Wait 10 seconds
- Turn it ON again
This forces a fresh connection.
Fix 4: Disable Primary SIM Data
If both SIMs are active, your phone may use the wrong one.
- Keep your primary SIM for calls
- Disable mobile data on your primary SIM
Learn more:
Do I Need to Turn Off My Primary SIM?
Fix 5: Toggle Airplane Mode
- Turn airplane mode ON
- Wait 10 seconds
- Turn it OFF
This refreshes your connection.
Fix 6: Check Coverage
Weak signal areas can affect connectivity.
- underground locations
- rural areas
- inside buildings
Move to a more open area if possible.
Best Setup to Avoid This Issue
| Setting | Recommended |
| Mobile Data | eSIM |
| Primary SIM | Calls & SMS |
| Primary SIM Roaming | OFF |
| eSIM Roaming | ON |
Still No Internet?
- check your plan validity
- confirm coverage
- contact support
Need a reliable connection?
Final Thoughts
If your eSIM is activated but not working, the issue is usually related to settings.
Correct configuration will fix most problems within minutes.
Frequently Asked Questions
Why is my eSIM activated but no internet?
Usually because mobile data is not set to eSIM or roaming is turned off.
Do I need roaming ON for eSIM?
Yes. Most travel eSIMs require roaming enabled.
Why do I have signal but no data?
Your phone is connected to a network but not using the correct SIM for data.
Can I fix this myself?
Yes. Most issues can be fixed in a few minutes.
Should I turn off my main SIM?
No, but you should disable data on it.
