If an eSIM is not working in Lithuania, identify the exact symptom before changing settings. “No SIM”, “no service”, signal without data and a slow connection have different likely causes.
Do not delete the eSIM as an early troubleshooting step. Many profiles cannot be restored with the same QR code.
NoveSIM travel eSIMs are data-only. We do not provide a Lithuanian number, conventional calls or SMS, so the inability to place a standard call does not by itself indicate a fault.
Quick answer: Confirm the plan is active and includes Lithuania, select the eSIM as the mobile-data line, enable data roaming on that line if required and leave network selection on automatic. Restart the connection before changing the APN. If data still fails, collect screenshots and contact support without deleting the profile.
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Lithuania eSIM
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1 GB, 7 days€ 2.232 GB, 15 days€ 3.573 GB, 30 days€ 4.47Unlimited
Unlimited, 1 day€ 2.68Unlimited, 3 days€ 5.36Unlimited, 5 days€ 8.93First identify what the phone shows
| Symptom | First check |
|---|---|
| eSIM missing | Installation status and device compatibility |
| No service | Plan coverage, enabled line and network selection |
| Signal but no data | Selected data line, roaming and APN |
| Slow data | Location, congestion, technology and plan policy |
Is the eSIM installed and enabled?
Open the cellular or SIM settings and look for the Lithuania profile. If it exists, do not scan the QR code again. Enable the line and confirm that its plan validity has started according to the purchase instructions.
If the profile is absent, return to the original Lithuania eSIM installation guide. Verify that the phone is unlocked and that the code has not already been used on another device.
Before changing the APN, check the order or account for remaining data, expiry and activation status. A profile can remain installed after the allowance or validity ends. If the allowance has run out, changing networks or reinstalling the profile will not restore it; follow the available purchase or support options for that plan.
Is the correct line selected for mobile data?
Dual-SIM phones can leave the home SIM selected even when the travel eSIM is active. Choose the Lithuania eSIM for mobile data and disable automatic data switching during diagnosis. Keep home-line data roaming off unless its tariff is known.
Switch Wi-Fi off briefly before loading a webpage. A page that loads only over airport or hotel Wi-Fi does not confirm that the eSIM works. Reconnect to the known Wi-Fi network if you need support while continuing the checks.
Toggle airplane mode for about 20 seconds, turn it off and then restart the phone if registration does not update.
Should data roaming be on?
Many travel eSIMs connect through a roaming partner, so data roaming must be enabled on the travel eSIM. This is separate from enabling roaming on the home line. Follow the plan instructions and confirm that you are changing the correct SIM.
When should you check the APN?
Check the APN only after verifying the active line and roaming settings. Use the value supplied with the plan; do not copy a random Lithuanian operator APN. If NoveSIM instructions require a manual APN, enter data.esim exactly and leave other fields unchanged unless support provides different values.
What if the phone will not register on a network?
Start with automatic network selection. The eSIM may use Telia, Tele2 or Bitė depending on its partner agreement. If automatic selection fails, use manual selection only to test an operator explicitly approved for the plan.
Do not repeatedly try every visible operator: a network appearing in the list does not mean the eSIM can register on it. After a manual diagnostic test, return to automatic selection unless the plan instructions or support tell you to retain a particular partner.
Move outdoors or to another part of the building before concluding that the settings are wrong. Consult the Lithuania coverage guide for location-related limits.
What if the connection is present but slow?
Check whether the phone uses LTE or 5G, whether the problem affects every application and whether it changes in another location. Congestion, indoor reception and plan speed policies can all affect performance. Pause large background downloads and check whether the allowance is exhausted or a fair-use limit applies.
If a VPN is active and you are allowed to change it, a brief comparison without it can help isolate an app or routing problem. Do not disable an employer-required VPN or send sensitive information during that test. Restore the usual protection afterwards; a VPN change is not a required fix for every slow connection.
What information should you send to support?
- Order reference and plan name
- Phone model and operating-system version
- Current country and approximate location
- Screenshot of the SIM and mobile-data settings
- Network name and signal state
- APN screen, with personal identifiers hidden
- Exact error message and steps already tried
Do not share passwords or full payment details. Keep the eSIM installed while support checks the account and network status.
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FAQ
Why does my Lithuania eSIM show signal but no internet?
Check that the plan is active with data remaining, then verify the selected data line and travel-line roaming. Test with Wi-Fi off before considering an APN change or an approved manual-network test.
Why does my eSIM show no service?
The profile may be disabled, inactive, outside its coverage or unable to register automatically. Confirm the plan status and move to an open location before manual selection.
Should I delete and reinstall the eSIM?
No. Deletion can make a one-use profile impossible to recover. Contact support first.
Why can I not make normal calls?
A data-only travel eSIM does not include conventional voice service. Use an internet calling application or your home line if its charges are acceptable.
Final Recommendation
If an eSIM is not working in Lithuania, troubleshoot from the safest checks to the most specific: plan status, enabled line, data selection, roaming, connection restart, APN and approved network. Test in another location when coverage is uncertain.
Keep the profile installed and send clear diagnostic information to support if the problem remains. Deleting it should never be the first fix.