If you reset your phone, your eSIM may need to be restored or reinstalled depending on the reset type, device settings, and whether the eSIM profile was removed.
Many travelers factory reset, change phones, update devices, or erase settings and then need their eSIM working again quickly.
Quick answer: First check whether the eSIM is still present in your SIM settings. If not, reinstall it using your QR code or available account instructions.
Important: Reinstallation availability depends on device model, operating system, profile status, and our General Conditions.
What Happens to an eSIM After Reset?
This depends on how the phone was reset.
1. Network Settings Reset
Your eSIM may remain installed, but mobile settings may need to be configured again.
2. Full Factory Reset
Some phones give the option to keep or erase eSIM profiles during reset.
3. Phone Transfer or Upgrade
You may need to move or reinstall the eSIM on the new device.
Step 1: Check If the eSIM Is Still Installed
On iPhone
- Open Settings
- Tap Cellular or Mobile Data
- Look for your eSIM line
On Android
- Open Settings
- Go to SIM Manager, Connections, or Mobile Network
- Look for the installed eSIM profile
If the eSIM still appears, you may only need to turn it on again.
Helpful guide: How to Turn On eSIM on Android
Step 2: If the eSIM Was Removed
If the eSIM profile no longer appears, reinstall may be needed.
Common methods:
- Scan the original QR code again
- Use account install instructions
- Use manual activation details if available
- Contact support if reissue is needed
How to Reinstall on iPhone
- Open Settings
- Tap Cellular
- Select Add eSIM
- Scan the QR code or use manual details
- Complete setup
Helpful guide: How to Install eSIM on iPhone
How to Reinstall on Android
- Open Settings
- Go to SIM Manager or Mobile Network
- Select Add eSIM
- Scan the QR code or use manual entry
- Finish installation
Helpful guide: How to Install eSIM on Android
Tip: Use Wi-Fi during reinstallation because the phone may need internet access to download the eSIM profile.
Step 3: Configure It Again
After reinstalling, you may need to:
- Select the eSIM for mobile data
- Turn Data Roaming ON if required
- Restart connection
- Check signal and internet
Helpful guides:
- How to Check If eSIM Is Using Data
- Should Data Roaming Be On for eSIM?
- Why Is My eSIM Connected but No Data?
What If the QR Code Does Not Work?
Try good lighting, a clean camera lens, or another device screen.
Can I Reinstall the Same eSIM Multiple Times?
This depends on the specific eSIM policy and profile rules.
Some profiles allow reinstallation, while others may need reissue or may be limited.
What If I Am Traveling Right Now?
If you are already abroad and need urgent connectivity:
- Use hotel or airport Wi-Fi
- Log in to your NoveSIM account
- Check your order details
- Review available installation instructions
Why This Matters for Travelers
Phones are often reset before resale, upgrades, troubleshooting, or software cleanup.
Knowing how to restore your eSIM quickly helps you stay connected when you need it most.
Need travel data now? Browse NoveSIM travel eSIM plans.
Final Thoughts
If you reset your phone, first check whether the eSIM is still installed. If not, reinstall it using your QR code or account instructions.
Then configure data settings again and test connectivity.
FAQ
Can I reinstall an eSIM after resetting my phone?
Often yes, depending on the eSIM profile and whether reinstall is supported.
Will factory reset delete my eSIM?
Sometimes, depending on the reset option selected and device type.
Do I need the QR code again?
Often yes, unless the device preserved or restored the profile automatically.
Can I reinstall on Android and iPhone?
Many supported devices allow reinstallation, subject to the profile rules.
What if I need internet urgently while abroad?
Use Wi-Fi first, then access your NoveSIM account and reinstall steps.
